FAQ

We’re here to help!

Check out our most popular topics below, and if you’re still stuck hit the contact us button to chat with us.

Where can I buy SundayLuxeCo. Products?

SundayLuxeCo. products are available on our website or through our stockist.


Do you offer wholesale?

Yes we do! Head over to the Wholesale page for all the details! 
 
 
This is a gift, can you leave out the receipt?

Of course we can! Just let us know in the notes section or drop us an email to let us know. 


 
The product I want is out of stock, will it be making a comeback?

We love to hear what you want to see more of at SundayLuxeCo.! Most of the time we have more stock on the way, watch our socials and join our VIP Luxe Club for all the latest goss on new releases and restocks.

There's a product I want but I cant find it on your website, what do I do?

SundayLuxeCo. is here to please! If there's a certain something you're after or you've seen somewhere get in touch and we will see what we can do. 


 
I have sent an email or message and haven’t got a response?

We are a busy little bunch over here at SundayLuxeCo., so sometimes it takes us a day or two to get back to you. We will do everything we can to get back to you within 48 hours, but if you haven't heard from us shoot us an email to remind us! 


 
How long will it take to pack and send my order?

Head over to our Shipping page for all the deets. 

 

I'm having problems with my discount code

Let us know at hello@sundayluxeco.com.au  or DM us and we will get it sorted for you ASAP!


 
Can I get my goodies delivered faster?

Want your newbies faster? We don't blame you. Check out our Shipping page to see how you can get your goodies ASAP!


 
Where do you ship from?

All of our orders are picked and packed with love out of little old Adelaide.


 
Do you ship internationally?

At this stage shipping is only available in Australia and New Zealand.


 
What do I do if my order is damaged?

All of our products are carefully inspected and packed for shipping to ensure you're getting the very best. If anything has arrived in less than perfect we want to know! Head over to our Returns page for more info.

 

 

Can I return a product?

Check out our Returns page for the lowdown.

 

Whats the best way to dispose of the packaging my order came in?

Our Hero Packaging post bags are made from natural resin derived from plants and corn starch - meaning they are completely plastic free and compostable in your home compost or worm farm! For more info visit the Hero Packaging website. The rest of the packaging your beautiful little parcel arrives in is made from recycled materials and can be popped straight into your recycling bin; or better yet - re-used!